Where is Matt Vancil and why isn't he directing?
Matt is writing video games, which is like holding two full time jobs. He’s still deeply involved as his time permits and is working closely with Christian Doyle to make this season awesome.
Last updated: January 18, 2016 10:29
Do you have stretch goals planned?
Yes! We’ll share more information about stretch goals if it looks like they will have a good chance of funding.
Last updated: January 18, 2016 10:29
What happens if the campaign does not succeed?
Then JourneyQuest will be cancelled. Matt may then choose to tell the story in another medium, including radio drama, comic books, or novel. The Season Three script will be released to the fans under a Creative Commons license.
Last updated: January 18, 2016 10:29
How does the Zombie Orpheus Patreon campaign fit in?
Our Patreon backers keep the company alive and are currently funding THE GAMERS: THE SERIES. They will receive exclusive access to regular and interactive livestreams from the set of JQ3, as well as patron-only reward levels in BackerKit. More information is available at www.patreon.com/zombieorpheus.
Last updated: January 18, 2016 10:29
Where can I check on what Orcish words have already been taken?
Right here! https://docs.google.com/spreadsheets/d/1nNLdn8I82kOwsqydgbOz03AWZ15mnhxXQxLM0ClJpxo/edit#gid=0
Last updated: January 18, 2016 14:20
Why do rewards have a dollar amount listed after them? Do I need to increase my pledge?
The numbers in the rewards represent the retail or service value of a particular pledge. This information is included to maintain clarity for Washington State taxes. You do not need to add anything to your pledge!
Last updated: January 25, 2016 10:53
Where is Matt Vancil and why isn’t he directing?
Matt is writing video games, which is like holding two full time jobs. He’s still deeply involved as his time permits and is working closely with Christian Doyle to make this season awesome. Last updated: Mon, Jan 18 2016 1:29 pm EST
Do you have stretch goals planned?
Yes! We’ll share more information about stretch goals if it looks like they will have a good chance of funding. Last updated: Mon, Jan 18 2016 1:29 pm EST
What happens if the campaign does not succeed?
Then JourneyQuest will be cancelled. Matt may then choose to tell the story in another medium, including radio drama, comic books, or novel. The Season Three script will be released to the fans under a Creative Commons license. Last updated: Mon, Jan 18 2016 1:29 pm EST
How does the Zombie Orpheus Patreon campaign fit in?
Our Patreon backers keep the company alive and are currently funding THE GAMERS: THE SERIES. They will receive exclusive access to regular and interactive livestreams from the set of JQ3, as well as patron-only reward levels in BackerKit. More information is available at www.patreon.com/zombieorpheus. Last updated: Mon, Jan 18 2016 1:29 pm EST
Where can I check on what Orcish words have already been taken?
Right here! https://docs.google.com/spreadsheets/d/1nNLdn8I82kOwsqydgbOz03AWZ15mnhxXQxLM0ClJpxo/edit#gid=0 Last updated: Mon, Jan 18 2016 5:20 pm EST
Why do rewards have a dollar amount listed after them? Do I need to increase my pledge?
The numbers in the rewards represent the retail or service value of a particular pledge. This information is included to maintain clarity for Washington State taxes. You do not need to add anything to your pledge! Last updated: Mon, Jan 25 2016 1:53 pm EST
Current Estimated Shipping Date: November 2016
Last Updated At: 03/24/16What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.